Restaurant365 Customer Survey: State Of The Industry

Key insights from Restaurant365's annual customer survey, sharing insights on food and labor cost, industry trends, and the future of tech and AI.

Each December, the Restaurant365 team conducts a survey of its customers to better understand their challenges, accomplishments, and the state of the restaurant industry going into the new year. Let’s take a look at some of the highlights that shed light on the industry’s current landscape and what lies ahead.

Restaurant365’s State of the Industry Survey: By the Numbers

Restaurant365 is the industry’s leading all-in-one, cloud-based accounting, inventory, and workforce solution. As such, we have the unique opportunity to stand shoulder-to-shoulder with our customers as they navigate the challenges and joys of running and growing successful restaurant companies.

Each year, we get the bonus of digging in further to get an on-the-ground perspective of what operators are seeing, thinking, feeling, and planning. Restaurant operators overseeing nearly 5,500 locations participated in this year’s State of the Industry survey. We’re grateful for their time and thoughts and their continued as they work hard to serve those who love great food. Read on for key stats from this year’s survey.